1. What products does PALMA LINT ROLLERS LLC sell?
We specialize in lint rollers, lint removal brushes, pet hair removal tools, and related cleaning accessories designed to help remove lint, hair, fuzz, dust, and debris from suitable surfaces.
2. What can lint removal products be used for?
Depending on the specific product, lint rollers and removal brushes may be suitable for clothing, coats, jackets, furniture, bedding, blankets, car interiors, pet areas, and other fabric surfaces.
Always follow the product-specific instructions and use the product appropriately for the intended surface.
3. Do you ship within the United States?
Yes. We ship to customers throughout the United States, subject to applicable shipping limitations.
U.S. orders are generally processed within 1–2 business days, with estimated transit times of approximately 3–7 business days after processing.
4. Do you ship internationally?
Yes. We ship to eligible international destinations.
International orders are generally processed within 1–2 business days, with estimated transit times of approximately 7–15 business days after processing.
Availability and delivery times may vary by destination.
5. Which shipping carriers do you use?
Depending on the destination and shipping requirements, orders may be shipped through carriers such as USPS, UPS, FedEx, DHL, or local delivery partners.
6. Are international customs fees included?
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless expressly stated otherwise at checkout, these charges are the customer’s responsibility.
7. How long do I have to return an item?
Eligible products may generally be returned within 30 calendar days of receiving the order.
Customers should contact us before sending a product back.
8. Can I return a product that has been used?
Products that have been used and whose condition affects their ability to be resold are not eligible for return.
Products should be returned in an appropriate resalable condition and meet the requirements of our Return & Refund Policy.
9. Who pays the return shipping cost?
For an eligible quality-related issue, PALMA LINT ROLLERS LLC will cover the reasonable return shipping cost.
For an eligible non-quality-related return, the customer is responsible for the return shipping cost.
10. When will I receive my refund?
After we receive and approve the returned product, the refund will generally be processed within 3–5 business days.
Refunds are issued to the original payment method.
The time required for the funds to appear in your account may vary depending on your bank or payment provider.
11. What should I do if my product arrives damaged or defective?
Please contact us as soon as possible at admin@palmalintrollers.com.
Include your order number and, when applicable, photographs showing the damage or product issue so that we can review the matter and provide further instructions.
12. What happens if I enter the wrong shipping address?
Customers are responsible for providing accurate and complete shipping information.
If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping or reshipping charges may apply.
13. How can I contact customer service?
You can contact PALMA LINT ROLLERS LLC at:
Email: admin@palmalintrollers.com
Phone: +1 8036530998
Address: 115 oak tree lane，CONWAY, SC 29526
For order-related questions, please include your order number whenever possible.
14. Are your purchases subscriptions?
No. Products purchased through our website are one-time purchases. We do not automatically enroll customers in recurring product subscriptions or recurring product charges.
15. Do you sell customers’ personal information?
No. PALMA LINT ROLLERS LLC does not sell personal information.
California residents may have additional privacy rights under applicable California privacy laws. For privacy-related requests, please contact:
